RookRelay · privacy

Your enquiry stays connected to its record.

This notice describes how information moves through RookRelay’s enquiry, quote, and accepted-job flow.

Enquiry information

We use the details you submit to review your service enquiry, understand the context needed to scope a possible quote, and respond to the reply address you provide.

Quotes and accepted work

Quote versions and your saved decision remain attached to the same enquiry. If you accept a quote, its accepted scope and recorded job progress stay with that customer’s private dossier. Replies submitted through the private job page are saved with that job.

Using your private link

Use the private link sent for your enquiry to return to its status, quote, or job record. For help with the information associated with a request, contact RookRelay and include its reference when available.